Frequently Asked Questions

Ingredients

‘Hair growth support’ shampoo ingredient list:

Water (Aqua), Sodium C14-16
Olefin Sulfonate, Cocamidopropyl Betaine, Serenoa Serrulata (Saw Palmetto)
Fruit Extract, Acetyl Tetrapeptide-3, Trifolium Pratense (Clover) Flower
Extract, Cocamide MIPA, Acetyl Hexapeptide-1, Caffeine, Ricinus Communis
(Castor) Seed Oil, Laurdimonium Hydroxypropyl Hydrolysed Wheat Protein,
Panthenol, Tocopheryl Acetate, Mentha Piperita (Peppermint) Oil, Mentha Spicata
(Spearmint) Oil, Guar Hydroxypropyltrimonium Chloride, Glycol Stearate,
Glycerin, Butylene Glycol, Dextran, Citric Acid, Sodium Chloride, DMDM
Hydantoin, Phenoxyethanol, Limonene.
  

‘Hair growth support’ Conditioner ingredients list:

Water (Aqua), Cetearyl Alcohol, Glycerin, Stearalkonium Chloride, Behentrimonium Methosulfate, Cetyl
Alcohol, Oligopeptide-2, Nicotiana Benthamiana Hexapeptide-40 sh-Polypeptide-9,Nicotiana Benthamiana Hexapeptide-40 sh-Polypeptide-86, Caffeine, Serenoa
Serrulata (Saw Palmetto) Fruit Extract, Acetyl Hexapeptide-1, Ricinus Communis
(Castor) Seed Oil, Simmondsia Chinensis (Jojoba) Seed Oil, Chamomilla Recutita
(Chamomile) Extract, Laurdimonium Hydroxypropyl Hydrolysed Wheat Protein,
Panthenol, Tocopheryl Acetate, Aloe Barbadensis (Aloe Vera) Leaf Juice,
Eucalyptus Radiata (Eucalyptus) Leaf Oil, Rosmarinus Officinalis (Rosemary)
Oil, Mentha Piperita (Peppermint) Oil, Mentha Spicata (Spearmint) Oil, Glyceryl
Stearate, Butylene Glycol, Citric Acid, DMDM Hydantoin, Phenoxyethanol,
Limonene.
  

Our haircare wash off products contain naturally derived essential oils and ingredients. While we believe our products are absolutely safe to use during pregnancy and breastfeeding, we recommend to consult your medical health professional and refer them to our listed ingredients which can be found on our website to alleviate any concerns.

Yes, we love animals as much as you do! we never test our products on animals. All our products are plant based and vegan friendly :)

Down under of course! Originally developed on the sands of Coolangatta by a team of industry experts. We are 100% Australian owned, manufactured and packaged in Australia.

‘Hair growth support’ shampoo ingredient list:

Water (Aqua), Sodium C14-16
Olefin Sulfonate, Cocamidopropyl Betaine, Serenoa Serrulata (Saw Palmetto)
Fruit Extract, Acetyl Tetrapeptide-3, Trifolium Pratense (Clover) Flower
Extract, Cocamide MIPA, Acetyl Hexapeptide-1, Caffeine, Ricinus Communis
(Castor) Seed Oil, Laurdimonium Hydroxypropyl Hydrolysed Wheat Protein,
Panthenol, Tocopheryl Acetate, Mentha Piperita (Peppermint) Oil, Mentha Spicata
(Spearmint) Oil, Guar Hydroxypropyltrimonium Chloride, Glycol Stearate,
Glycerin, Butylene Glycol, Dextran, Citric Acid, Sodium Chloride, DMDM
Hydantoin, Phenoxyethanol, Limonene.
  

Payment

Yes! We use a leading encryption services to process your payment, your credit card information is hidden from us. We accept payments from Paypal and all major credit card providers, such as Amex, MasterCard, Visa and AfterPay.

Yes! We confidently back our products, therefore if you are not completely satisfied with your product within our 30-day money back guarantee period, we will issue you a refund. Please read our terms and conditions and complete our returns and refund form here - https://hairhack.com.au/policies/refund-policy

Shipping

All standard Australian orders over $50 ship FREE! 

You have other things to worry about, the shipping of your HairHack™ products shouldn’t add to it. That’s why we keep our shipping policy for orders shipped within Australia over $50  - simple and free. 

Your items are fulfilled and dispatched within 24 hours.

For more information view our shipping policy here -https://hairhack.com.au/policies/shipping-policy